Comparison
Bigin by Zoho CRM vs Freshsales
Price in rupees, free plan and fit, side by side, for Indian small businesses.
| Feature | Bigin by Zoho CRM | Freshsales |
|---|---|---|
| Starting price | Free plan available | Free plan · paid from ₹749/mo |
| Price details | Free plan available. See the vendor’s page for paid plans in rupees. | Free plan. Growth ₹749 per user a month billed yearly (₹899 monthly). Pro ₹3,239 and Enterprise ₹4,899 per user a month billed yearly. 18% GST extra. |
| Free plan | Yes | Yes |
| Free trial | Not stated | Not stated |
| Best for | Very small teams moving off spreadsheets | Sales teams that want email, calling and deals in one CRM |
| Software type | CRM & WhatsApp | CRM & WhatsApp |
| Suits | Freelancers, Tutors & coaching centres, Gyms & yoga studios, Salons & spas | Small manufacturers, Traders & distributors |
| Price last checked | 2 Oct 2026 | 24 Oct 2026 |
| Next step | Get quote | Get quote |
Bigin by Zoho CRM
A simple pipeline CRM from Zoho made for small businesses.
- A free plan is available with no time limit
Freshsales
Sales CRM from Freshworks with built-in email, phone and deal tracking.
- Free plan covers contacts, accounts, deals and built-in email
- Calls through Freshcaller are paid per use
- Every paid plan is priced per user
How to choose between them
Start with the monthly cost you can sustain, then check that the tool handles the job you do every day. If both fit your budget, take the free plan or trial of each and run one real week of work through it before you pay.