CRM & WhatsApp

Best CRM software for retail shops in India

We list 2 CRM software options that work for retail shops. 1 has a free plan. Paid plans start at ₹300 a month.

I run a

and I need

My monthly budget is

Tool	Starting price	Free plan	Best for
SalesCard	₹300/mo	Yes	Sales Managers, Small Business Owners, Sales Representatives who wants to build a reputation and a growing career in sales.
Wati	₹2,499/mo	No	Businesses that sell and support mainly on WhatsApp

Starting prices are monthly equivalents in rupees, before GST. Open a tool for plan details and the date we last checked.

SalesCard

STscore 42

Fit for this type 38

Build for Sales Managers, Business Owners to track sales representatives daily work activities and output, it gives a clear picture about the current sales, depth of billing, current outstanding, total number of partners visited, billed on daily basis, truly a growth booster for every business !

Best for: Sales Managers, Small Business Owners, Sales Representatives who wants to build a reputation and a growing career in sales.

Free plan · paid from ₹300/mo

Three Hundred Rupees monthly for Each Seat (Sales Person) for a pack of minimum 5 packs of 1500 Rs. monthly.

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Wati

STscore 48

Fit for this type 41

WhatsApp Business API platform with a shared team inbox, broadcasts and chatbots.

Best for: Businesses that sell and support mainly on WhatsApp

From ₹2,499/mo

Growth plan ₹2,499 a month billed yearly (₹2,999 billed monthly).

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All CRM software · All software for retail shops

Guides for retail shops

Retail shops Best GST billing software for small shops in India What a shop or trading business should look for in GST billing software in 2026, the GST rules that matter, and the options we list with prices in rupees.